Shipping policy
Processing & Delivery Times
1. Processing Time : Please allow 1–4 business days for your order to be prepared and shipped.
2. Estimated Delivery :
- China (Free shipping) : 1–7 business days
- International : 7–14 business days
Please note that delivery times may vary slightly based on destination, customs, and courier delays.
Tracking & Packaging
All orders include a tracking number. Tracking details will be sent via email once your order ships. If you haven’t received yours or need help locating it, please reach out to us via our Contact Page.
Customs, Duties & Taxes
International customers are responsible for any customs duties, taxes, or additional fees imposed by their country of residence. These charges are not included in the order total and are the responsibility of the recipient.
Delays, Missing or Lost Packages
We take full responsibility for delayed or missing packages. If your order hasn’t arrived within the estimated timeframe, please contact us through our Contact Page and we’ll investigate and resolve the issue as quickly as possible.